Privacy Policy

1. Introduction

Welcome to Kalra Mind Care. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or utilize our mental health services.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal Identifiers: Name, email address, phone number, and postal address.
• Health Information: Information shared during appointment booking or inquiries related to mental health history (collected with your explicit consent).
• Technical Data: IP address, browser type, time zone setting, and operating system.
• Usage Data: Information about how you use our website and services.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our mental health services.
• Schedule and confirm appointments.
• Respond to your inquiries and provide customer support.
• Improve our website functionality and user experience.
• Comply with legal and regulatory obligations in the healthcare sector.

4. Data Security

The security of your data is important to us. We implement a variety of technical and organizational security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Confidentiality & Disclosure

As a mental health care provider, confidentiality is our priority. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

• To comply with a legal obligation or court order.
• To protect the safety of the user or others (emergency situations).
• With trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

6. Cookies

Our website uses "cookies" to enhance your experience. You can choose to set your web browser to refuse cookies, but some parts of the site may not function properly as a result.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, or request deletion of your data. To exercise these rights, please contact us at the details provided below.

8. Contact Information

If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us: